We are seeking a dedicated and service-oriented individual to join our team as a Guest Services Assistant.
Job Description
In this role, you will be responsible for providing exceptional customer service to our guests, handling front office reception and administration duties, including greeting guests, answering phones, handling company inquiries, and sorting and distributing mail. You may also schedule meetings and travel for executives.
Qualifications
- Minimum 6 to 12 months of experience in a 5 star premium or luxury hotel (e.g., Hilton, Mandarin Oriental, Shangri La, etc.).
For candidates from Marriott International, they must have completed at least 12 months in their current property.
- Height should be 5.5 feet or above, with a presentable appearance and strong communication skills.